• Senior Program Coordinator

    Location US-CA-Bakersfield
    Job ID
    Ross University School of Medicine
    Employment Type
    Regular Full-Time
    FLSA Status
  • Opportunity at a Glance

    The Senior Program Coordinator is based in Bakersfield working at Kern Medical Center. The Senior Program Coordinator will work directly with Kern Medical Center and Ross University School of Medicine (RUSM) students to ensure students are credentialed and ready to start clinical clerkships. The Senior Program Coordinator will work closely with Kern Medical Center administration on orientation, student documentation and evaluations. This position will work closely with the Director of Medical Education and the Associate Director of Medical Education at Kern Medical Center and will participate in UME and GME activities as it relates to Ross University School of Medicine.


    • Processes student documents for core and elective rotations at Kern Medical Center.
    • Reviews student health records including health assessment and immunization records to meet Kern Medical Center requirements. Active follow-up on outstanding documents needed to begin clerkships at Kern Medical Center. Works with Kern Medical Center Coordinator’s to ensure all RUSM students are credentialed and can begin clinical clerkships.
    • Submits all requisite paperwork to Kern Medical Center and participating hospitals.
    • Provides valuable customer service to clinical students at Kern Medical Center via in-person meetings or via phone/email. Uses the Banner, Salesforce, and performs general data entry procedures on all Ross systems.
    • Assesses the accuracy and completeness of Clinical Clerkship Evaluation Forms received from Kern Medical Center.
    • Prepare and assist with student orientation. Assists in proctoring the National Medical Board Examinations.
    • Prepare and send out all necessary correspondence with RUSM students
    • Gives timely feedback on emerging student needs and supports the development of innovative solutions to meet them, working closely with the clinical advisement team in solving unique and complex problems with broad impact to student satisfaction.
    • Documents appropriate procedures, instructions, and rules to share knowledge and create standards for operations at Kern Medical Center.
    • Collaborates with other key stakeholders such as the Associate Dean of Academic and Student Operations, Assistant Director of On-Site Hospital Support, Assistant Director of Hospital Partnerships and other key stakeholders,
    • Works closely with Kern Medical Center.
    • May assist in orientation, student documentation and other duties for other hospitals in the California area.
    • Completes other projects and duties as assigned


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Education, Experience, Knowledge and Skills

    • A Bachelor’s degree is required preferably in education, social science, or a health care related field.
    • 2 years prior experience in education or a field related to counseling or customer service.
    • Solid computer skills with Microsoft Office Suite, Internet applications, database software, and SCT Banner highly desirable.
    • Familiarity with NBME, ECFMG/USMLE guidelines and other pertinent policies and procedures necessary for licensure of international medical graduates (IMGs) desirable.
    • Excellent communication and presentation skills.
    • Demonstrated ability to work independently and as part of a team.
    • Excellent negotiation, decision making, and time management competence.
    • A team player, respectful of others and capable of working well with a wide variety of personalities.
    • The ability to travel to various campuses as needed domestically and internationally.


    This position is based on a current affiliation agreement in place between RUSM and Kern Medical Center.  Continued employment is contingent upon RUSM and Kern Medical Center’s continued affiliation.  

    Who We Are

    Founded in 1978, Ross University School of Medicine (RUSM) has more than 11,000 alumni who are practicing in all 50 U.S. states, Canada, and beyond. The mission of Ross University School of Medicine is to prepare highly dedicated students to become effective, successful physicians. We do this by focusing on imparting the knowledge, skills, and values required for our students to establish a successful and satisfying career as a physician.


    RUSM students begin their journey to become physicians on the school’s campus in Dominica, located in the West Indies. Students complete a rigorous basic science curriculum, supported by cutting-edge instructional technology, including an anatomy and medical imaging laboratory and a simulation center where students begin to develop clinical skills. Students then complete their medical education by taking core and elective clinical rotations in U.S., Canada, and UK.


    In 2013, RUSM achieved a first-time pass rate of 97 percent on USMLE, which is on par with the rate achieved by US and Canadian schools, and above the rate achieved by osteopathic schools (94 percent) and international schools (79 percent).In 2014, RUSM graduates earned more than 800 residency positions; the largest number for any medical school in the world.




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