• Program Coordinator

    Location US-FL-Miramar
    Job ID
    Ross University School of Medicine
    Employment Type
    Regular Full-Time
    FLSA Status
    U.S. - Non-Exempt
  • Opportunity at a Glance

    The Program Coordinator is responsible for ensuring requisite documentation including health assessments, immunizations, clinical assessments and clerkship applications associated with the completion of semesters 5-10 of the clinical sciences program is efficiently processed within designated timelines. They further assure that the information on requisite documentation is accurate, complete, and meets University and hospital requirements.  They provide excellent customer service to both students and hospital partner and work to overcome student issues to promote student success. 


    • Processes student applications for core and electives rotations at affiliated clinical training sites. Submits all requisite paperwork to hospitals for students completing various clinical rotations.
    • Works closely with the Health Compliance Administrator and verifies student health records including health assessment and immunization records to meet University and hospital requirements. Approves health records in COMPLIO and works closely with medical science students.
    • Uses Banner, Salesforce, Image Now and performs general data entry procedures on all RUSM systems.
    • Provides valuable customer service to clinical students and hospital partners.
    • Assesses the accuracy and completeness of Clinical Clerkship Assessment of Medical Student Performance forms received from our hospital partners.
    • Identifies root cause of problem, and addresses/effects corrective course of action with hospital coordinators and/or Assistant Director, Hospital Support Services and Partnerships
    • Ensures CCAMSP’s are received within 30 days after the clerkship ends.
    • Responsible for tracking of evaluations by facility in a timely manner. Ensures proactive approach to graduation audit to meet graduation requirements efficiently.
    • Documents appropriate procedures, instructions, and rules to share knowledge and create standards.
    • Subject matter expert on how to effectively create, access, and use reports to ensure that all required documentation is in order for every clinical student.
    • Completes other projects and duties as assigned.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    Education, Experience, Knowledge and Skills

    • Bachelor’s degree is required preferably in education, social science, or a health care related field (prior work experience may be substituted).
    • 2 years prior experience in education or a field related to counseling or customer service.
    • Solid computer skills with Microsoft Office Suite, Internet applications, database software, Salesforce, and Banner highly desirable.
    • Familiarity with NBME, ECFMG/USMLE guidelines and other pertinent policies and procedures necessary for licensure of international medical graduates (IMGs) desirable.
    • Excellent communication and presentation skills.
    • Demonstrated ability to work independently and as part of a team.
    • Excellent negotiation, decision making, and time management competence.
    • A team player, respectful of others and capable of working well with a wide variety of personalities.
    • The ability to travel to various campuses as needed domestically and internationally.


    Who We Are

    Ross University School of Medicine is a member of Adtalem Global Education (NYSE: ATGE), a global education provider headquartered in the United States. The organization's purpose is to empower students to achieve their goals, find success and make inspiring contributions to our global community. Founded in 1978, Ross is committed to educating a diverse group of skilled physicians to serve as leaders in the U.S. healthcare system. With more than 12,000 alumni, Ross is an important contributor to healthcare in North America. Students complete their foundational studies in Bridgetown, Barbados before completing their clinical training in one of Ross’s affiliated teaching hospitals throughout the United States.


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