The Senior Student Services Advisor - Operations is primarily responsible for providing telephone and email support to the Office of Licensing & Credentialing, Office of Hospital Partnerships and Compliance, Office of Academic Analytics and Learning Management Systems, Office of Alumni Relations and serving as a back-up to the advisement teams. The Senior Student Services Advisors works closely with the Assistant Director of Student Service Operations to ensure all departments are backed-up via phone. This position is also responsible in maintaining and updating SOP’s for the Student Services group. This position will also work closely with the International Student Services Advisor – Operations in providing back-up assistance in managing the coordination of the visa issuance and planning for students in both the medical sciences and clinical sciences. This position will work closely with the Director, Student Service Operations and Immigration and other key stakeholders.
Education, Experience, Knowledge and Skills
Ross University School of Medicine is a member of Adtalem Global Education (NYSE: ATGE), a global education provider headquartered in the United States. The organization's purpose is to empower students to achieve their goals, find success and make inspiring contributions to our global community. Founded in 1978, Ross is committed to educating a diverse group of skilled physicians to serve as leaders in the U.S. healthcare system. With more than 12,000 alumni, Ross is an important contributor to healthcare in North America. Students complete their foundational studies in Bridgetown, Barbados before completing their clinical training in one of Ross’s affiliated teaching hospitals throughout the United States.