• Student Affairs, ADA Coordinator

    Location US-TN-Knoxville
    Job ID
    2018-103753
    Institution
    Ross University School of Medicine
    Department
    Student Affairs
    Employment Type
    Regular Full-Time
    FLSA Status
    Non-Exempt
  • Opportunity at a Glance

    Ross University School of Medicine, slated to permanently relocate the Medical Sciences campus to Bridgetown, Barbados in January 2019, invites applications for a Coordinator, Student Conduct and Special Academic Accommodations. The academic center will leverage existing facilities in the Lloyd Erskine Sandiford Center, which is centrally located in the vibrant capital city.

     

    Ross University School of Medicine is a member of Adtalem Global Education (NYSE: ATGE), a global education provider headquartered in the United States. The organization's purpose is to empower students to achieve their goals, find success and make inspiring contributions to our global community. Founded in 1978, Ross is committed to educating a diverse group of skilled physicians to serve as leaders in the U.S. healthcare system. With more than 16,000 alumni, Ross is an important contributor to healthcare in North America. Students complete their foundational studies in Barbados, West Indies, before completing their clinical training in one of Ross’s affiliated teaching hospitals throughout the United States.

     

    Education is the primary focus of the faculty. The academic year is divided into three semesters with a new class of students admitted each semester. Lectures and other educational responsibilities continue throughout the year. Research opportunities exist, primarily in the area of medical education.

     

    The position has primary responsibility in four areas: (1) Responsible for processing violations of University policy as defined in the Student Handbook (2) Provide guidance, support, and training to the two conduct bodies on campus – Student Honor Council and RUSM Grievance Committee (3) Collaborate closely with Safety and Security and Counseling Center in addressing complaints regarding student misconduct and providing support to students who have been impacted by crime and (4) Coordinate the student academic accommodation process.

    Responsibilities

    • Conduct a presentation at New Student Orientation and Continuing Student Orientation regarding the Honor Code and Student Code of Conduct especially related to the importance of integrity and ethical behavior in the medical profession
    • Supervises and trains additional hearing officers
    • Assists with the supervision of staff within the Department of Student Affairs
    • Coordinate the students’ signing and pledge of the Honor Code
    • Investigate and adjudicate allegations of misconduct as defined in the Student Handbook; meeting with all involved parties and keeping students informed regarding their rights and responsibilities
    • Designs, implements, and evaluates any training needs for the two conduct hearing bodies – Honor Council and Grievance Committee
    • Work with Title IX Coordinator to ensure full compliance.
    • Maintain all records and files associated with complaints of misconduct/policy violations; prepare case files and end of semester reports
    • In a consultative role assists and responds to faculty concerns relative to students’ unprofessional behavior
    • Coordinate all procedures for students inquiring about and requesting accommodations, ensure students have submitted appropriate supporting documentation and determine appropriate accommodations.
    • Maintain student accommodation files and provide case management to students from semesters 1-10 who receive accommodations; meeting with them as needed and keeping them informed of each process change. 
    • Reviews and evaluates all office protocols and practices - recommending policy changes and Student Handbook revisions as needed
    • Works closely, and consults with, Adtalem Legal and Compliance office as needed.
    • Develop a professional and collaborative relationship with all constituency groups
    • Attend regular Student Affairs Leadership Team meetings
    • Collaborate with campus resources such as counseling services, health clinic, and student affairs to provide seamless assistance to all students

    Share on-call duties with other Student Affairs professionals

    Qualifications

     

    • Master’s Degree in a field to perform the job successfully (prefer a degree in higher education administration, college personal, law/public policy, human development, social work, counseling or closely related field).
    • Knowledge of principals and best practices and/or experience in student conduct, student accommodations, Title IX, conflict mediation, medical/graduate education and/or student advising.
    • Detail oriented and able to successfully manage multiple tasks and prioritize appropriately
    • Ability to respond calmly in crisis
    • Ability to interact and communicate with senior leadership across the organization

     

    An individual should demonstrate the following competencies:

    • Leadership – with a coaching and mentoring approach
    • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
    • Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance in a friendly, courteous and professional manner.
    • Interpersonal - Focuses on solving conflict; Maintains confidentiality; Responds calmly to stressful situations/incidents.
    • Communication - Speaks clearly and persuasively; writes clearly and informatively.
    • Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views.
    • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
    • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
    • Computer Skills: To perform this job successfully, an individual should have knowledge of social media systems; Microsoft Office Suites; data management systems

     

    Ross University offers a competitive benefits package, including relocation assistance to and from Barbados, a retirement program, health care benefits, and a generous annual leave program. We also offer opportunities for professional development. We are proud to be an EEO/M/F/D/V employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

     

    To apply, please visit our website www.rossu.edu; select Careers and complete our online application process.  EOE

     

     

    Who We Are

    Ross University School of Medicine is a member of Adtalem Global Education (NYSE: ATGE), a global education provider headquartered in the United States. The organization's purpose is to empower students to achieve their goals, find success and make inspiring contributions to our global community. Founded in 1978, Ross is committed to educating a diverse group of skilled physicians to serve as leaders in the U.S. healthcare system. With more than 12,000 alumni, Ross is an important contributor to healthcare in North America. Students complete their foundational studies in Bridgetown, Barbados before completing their clinical training in one of Ross’s affiliated teaching hospitals throughout the United States.

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