• Manager, Standardized Patient Program

    Location BB-Bridgetown
    Job ID
    2018-103858
    Institution
    Ross University School of Medicine
    Department
    Academics
    Employment Type
    Regular Full-Time
    FLSA Status
    Exempt
  • Opportunity at a Glance

    Ross University School of Medicine, slated to permanently relocate the Medical Sciences campus to Bridgetown, Barbados in January 2019, invites applications for a Manager, Standardized Patient Program. The academic center will leverage existing facilities in the Lloyd Erskine Sandiford Center, which is centrally located in the vibrant capital city.

     

    Ross University School of Medicine is a member of Adtalem Global Education (NYSE: ATGE), a global education provider headquartered in the United States. The organization's purpose is to empower students to achieve their goals, find success and make inspiring contributions to our global community. Founded in 1978, Ross is committed to educating a diverse group of skilled physicians to serve as leaders in the U.S. healthcare system. With more than 16,000 alumni, Ross is an important contributor to healthcare in North America. Students complete their foundational studies in Barbados, West Indies, before completing their clinical training in one of Ross’s affiliated teaching hospitals throughout the United States.

     

    Education is the primary focus of the faculty. The academic year is divided into three semesters with a new class of students admitted each semester. Lectures and other educational responsibilities continue throughout the year. Research opportunities exist, primarily in the area of medical education.

    Responsibilities

    • Design, develop, implement and evaluate new scenarios, and educational initiatives in collaboration with content experts.
    • Validate existing scenarios, and initiatives to ensure effectiveness of educational program.
    • Develop strategies to enhance programs and services, utilizing available resources and acquiring additional tools to create a realistic learning environment.
    • Solicit faculty and student feedback following the experiences to analyze the impact of the standardized patient program on the learning process.
    • Identify opportunities for improvement, innovation, implementation and integration of the standardized patient program.
    • Communicate in a positive, professional manner.
    • Serve as standardized patient mentor and educator to clinicians, staff and management team.
    • Maintain professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
    • Maintain professional skills and refine expertise through appropriate educational/developmental activities and professional affiliations, staying current with national and international advances in simulation and clinical skills activities.
    • Determine the standardized patient program priorities and goals and ensure that the mission is achieved.
    • Develop and implement policies, procedures and practice standards consistent with educational objectives.
    • Provide oversight in the design, development, and implementation of standardized patient training programs, including supervision of sessional trainers
    • Responsible for training and scheduling of standardized patients; payroll; compliance with immigration rules for expatriate hires.
    • Monitor student exposure to particular cases.
    • Provide the leadership required to ensure that the Standardized Patient Program meets standards of quality assurance for breadth and depth of education, and user expectations.
    • Assure that required certifications, licensures and accreditations are maintained on an ongoing basis.
    • Perform periodic review and evaluation of program; assess areas for growth and improvement.
    • Oversee optimal utilization of the standardized patient program including orientation for faculty and users, scheduling and coordination of sessions.
    • Develop working relationships with administrators, faculty, staff and students within the institution as well as with other standardized patient programs and educational organizations.
    • Interface with institutional leadership regarding activities of the standardized patient program.
    • Collaborate with regional, national and international users to advance the use of the standardized patient program in healthcare education.
    • Provide comprehensive strategic and operational planning initiatives in support of the Simulation Center.
    • Work with Director of Simulation to maximize effectiveness of the SP program and its place in the medical simulation curriculum.
    • Promote and coordinate the use of standardized patients and simulation technology for the training of health professionals and others.
    • Collaborate with physicians and other department managers to resolve operational problems and promote positive communications.
    • Maintain proficiency in existing and emerging technologies, including basic theory, design and implementation.
    • Monitor coordination of standardized patient program with all other clinical skills curriculum activities as needed, adjust parameters and responses, and provide feedback and evaluation to learners and staff.
    • Anticipate, plan and integrate work activities to accomplish operational strategic results.
    • Develop accurate, timely and reliable data as the basis for operational decisions and research as needed. Become proficient in software such as Web SP for use with standardized patients.
    • Maintain data confidentiality and security; prepare secured area for data storage and retrieval.
    • Determine operational training and development needs.
    • Plan for program expansion through design and utilization of available space to support goals of the center.
    • Completes other duties as assigned.

    Qualifications

    Critical features of this job are described under Essential Duties and Responsibilities. They may be, however, subject to change at any time due to reasonable accommodation or other reasons.

    • Bachelor’s degree in a health discipline:  Medicine, Nursing, Health Education/Administration, or other related field.
    • Two years experience in planning, developing, implementing, evaluating, and customizing clinical, educational standardized patient programs.
    • Four to five years professional experience as a practitioner in a clinical environment, with significant exposure to direct patient care.
    • Previous experience in the delivery of clinical education.
    • Experience in the provision of clinical education.
    • Experience teaching BLS, ACLS and ATLS preferred.
    • Knowledge of standardized patient programs, technologies and applications.
    • Knowledge of business planning, modeling, concepts and tools.
    • Knowledge of project management theories, principles, practices, and processes.
    • Knowledge of human anatomy, physiology, medicine and the healthcare setting.
    • Knowledge of principles and methods of adult education.
    • Knowledge of educational theory and instructional technology.
    • Knowledge of computer hardware equipment and software application relevant to standardized patient programs.
    • Computer literacy in PC and Mac-based software applications, including Word, Excel, PowerPoint and Access.
    • Demonstrated leadership abilities.
    • Exceptional analytical, interpretive and problem-solving skills.
    • Outstanding communication, organizational and interpersonal skills.
    • Ability to establish and maintain effective working relationships with all levels of organizational personnel, staff/faculty and students.
    • Ability to interact with learners and healthcare community.
    • Ability to effectively lead and empower teams.
    • Ability to carry out responsibilities in a timely, meticulous and professional manner, demonstrating initiative and creativity.
    • Ability to work well under pressure, set priorities and make critical decisions.
    • Ability to maintain confidentiality regarding job assignments and sensitive issues.
    • Must be able to work a flexible schedule that may include evening and weekend assignments. 

     

    We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

    Ross University offers a competitive benefits package, including relocation assistance to and from Barbados, a retirement program, health care benefits, and a generous annual leave program. We also offer opportunities for professional development. We are proud to be an EEO/M/F/D/V employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

     

    To apply, please visit our website www.rossu.edu; select Careers and complete our online application process. 

     

     

    Who We Are

    Ross University School of Medicine is a member of Adtalem Global Education (NYSE: ATGE), a global education provider headquartered in the United States. The organization's purpose is to empower students to achieve their goals, find success and make inspiring contributions to our global community. Founded in 1978, Ross is committed to educating a diverse group of skilled physicians to serve as leaders in the U.S. healthcare system. With more than 12,000 alumni, Ross is an important contributor to healthcare in North America. Students complete their foundational studies in Bridgetown, Barbados before completing their clinical training in one of Ross’s affiliated teaching hospitals throughout the United States.

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