• Exam Center Coordinator

    Location BB-Bridgetown
    Job ID
    2018-104465
    Institution
    Ross University School of Medicine
    Department
    Other
    Employment Type
    Regular Full-Time
    FLSA Status
    Exempt
  • Opportunity at a Glance

    Ross University School of Medicine is slated to permanently relocate our Medical Sciences campus to Bridgetown, Barbados in January 2019.  We are currently seeking a Exam Center Coordinator to add to our new team in Bridgetown!

     

    Ross University School of Medicine is a member of Adtalem Global Education (NYSE: ATGE), a global education provider headquartered in the United States. The organization's purpose is to empower students to achieve their goals, find success and make inspiring contributions to our global community. Founded in 1978, Ross is committed to educating a diverse group of skilled physicians to serve as leaders in the U.S. healthcare system. With more than 16,000 alumni, Ross is an important contributor to healthcare in North America. Students complete their foundational studies in Barbados, West Indies, before completing their clinical training in one of Ross’s affiliated teaching hospitals throughout the United States.

     

    The Exam Center Coordinator will support the technology requirements of the Stowe Exam Center as they relate to exam coordination and preparation.This will be achieved by administration of software components to testing computers, collaboration with Ross University Information Technology department, through test taking security monitoring, adherence to established Exam Center protocols, and by providing troubleshooting services.

    Responsibilities

    The Exam Center Coordinator’s position has two main responsibilities and multiple ancillary responsibilities, other duties may be assigned as required: 

    • Assist in coordination and execution of academic testing events.
      • Learn the examination testing processes and procedures.
      • Perform software administration, per supervisor’s direction.
      • Work professionally and collaboratively with Exam Center personnel.
      • Answer questions and troubleshoot technical software concerns.
      • Maintain confidentiality of student and faculty information.
      • Develop and maintain relationship with software vendors and notify them during testing of application malfunctions for immediate resolution.
      • Understand and apply project management principles.
    • Work in conjunction with Information Technology (IT) to ensure that the Exam Center hardware, software and other equipment is maintained in good working order to support the examination process.
      • Ensure computers in the Exam Center are in working order and able to deliver the exam, prior to the examination date by performing proactive routine checks.
      • Notify the IT department of any suspected networking, hardware, software or other technological event which might impede the use of the computer for examination purposes.
      • Work cohesively with IT to ensure that all installations, upgrades and enhancements occur on time and according to Exam Center plans.
      • Maintain a customer-focused attitude regarding help requests.
      • Analyze workstation, software and other trends that may lead to more effective procedure implementation and usage.

    Completes other duties as assigned.

    Qualifications

    • Bachelor's degree and at least 2 years of experience in one the following fields: Computer Science, Business, Management, or a related discipline.
    • Experience using multiple software applications including MS Excel and Exam Soft (preferred).
    • Willingness to learn and apply adult education principles.
    • Knowledge and/or experience in project management processes.


    We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

    Who We Are

    Ross University School of Medicine is a member of Adtalem Global Education (NYSE: ATGE), a global education provider headquartered in the United States. The organization's purpose is to empower students to achieve their goals, find success and make inspiring contributions to our global community. Founded in 1978, Ross is committed to educating a diverse group of skilled physicians to serve as leaders in the U.S. healthcare system. With more than 12,000 alumni, Ross is an important contributor to healthcare in North America. Students complete their foundational studies in Bridgetown, Barbados before completing their clinical training in one of Ross’s affiliated teaching hospitals throughout the United States.

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